Frequently Asked Questions
What is a head spa?
A head spa is a specialized treatment focused on the health of your scalp and hair. It combines massage techniques, cleansing, and nourishing treatments to stimulate blood circulation, promote hair growth, and provide relaxation.
Can you perform services on clients with hair extensions?
Unfortunately, we are unable to perform services on clients with hair extensions as these obstruct access to the scalp. However, we recommend scheduling a treatment when you’re getting your extensions moved up. This way, you can leave with a refreshed scalp, ready for your new set of extensions.
Do you offer any specials for first-time customers?
We do not offer first-time specials, but we do have a loyalty program for our returning customers to enjoy exclusive benefits and discounts.
What services do you offer?
One of our most popular items. Perfect for everyday use. We offer a variety of customized scalp treatments, including deep scalp detox, scalp massages, and hair nourishing treatments. We also provide blow dry services and facials.
How much does a blow dry cost?
Our blow dry services are set at $50.
What products do you use?
We use Milbon, trusted by over 40,000 salons worldwide, we have been partnering exclusively with salons and stylists for over 60 years. As the #1 professional haircare company in Japan with a rapidly expanding global footprint, we honor stylists for their expert skills, knowledge and professionalism. Through our continuous collaboration with stylists, we are able to find ground-breaking solutions that push the boundaries of the haircare industry.high-quality, natural products tailored to promote scalp and hair health. We also collaborate with brands like Herbal Assensions for treatments like our hair tea infusions.
How do I book an appointment?
You can book an appointment through our website’s booking system or by texting our front desk directly. We recommend booking in advance, especially for weekends and holidays as we get booked up a month in advance.
What is your cancellation policy?
We require at least 48 hours’ notice for cancellations or rescheduling. Late cancellations or no-shows will incur a fee.
Do you have a waiting list?
Yes, if your preferred time is unavailable, we can add you to our waiting list. We will contact you if a spot opens up.
Do you offer any discounts?
We offer discounts for returning clients through our loyalty program, and we also have a family and friends discount available.
What should I expect during my first visit?
During your first visit, you’ll receive a consultation to assess your scalp and hair health. From there, we’ll recommend the best treatments tailored to your needs. Our spa is designed to be a relaxing environment where you can unwind and enjoy the experience.
Are your services suitable for all hair types?
Yes, our treatments are designed to benefit all hair types. We customize our approach based on your specific hair and scalp needs. As long as you have a scalp you are welcomed.
Do you provide any take-home products?
Yes, we offer a selection of products used during our treatments for you to take home and continue your hair care regimen.
Is the Head Spa safe for expecting mothers?
Our Head Spa uses completely organic and natural ingredients; therefore, it is completely safe for pregnant customers.
